Privacy Policy (Bramco Builders Inc.)
Effective Date: [January 1, 2026]
Company: Bramco Builders Inc. (“Bramco,” “we,” “us,” or “our”)
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, apply for a job, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1) Information We Collect
We may collect the following categories of information:
A. Information you provide directly

• Contact information: name, email address, phone number, mailing address

• Project information: project address, property details, photos you upload, scope requests, budget range, timeline, preferred materials/finishes

• Communication content: messages submitted through forms, emails, texts, chat, or phone call notes

• Scheduling details: appointment preferences and availability

• Job applicant information (if applicable): resume/CV, work history, references, certifications, eligibility to work, and other application materials

• Payment-related information (if applicable): if you pay online, your payment is typically processed by a third-party provider; we may receive confirmation details (e.g., payment status) but not full card numbers.

B. Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, links clicked, time spent, referring/exit pages

• Cookies and similar technologies: used for site functionality, analytics, and (if enabled) advertising measurement.

C. Information from third parties

• Service providers and analytics platforms (e.g., website hosting, forms, scheduling tools, and analytics) may provide us aggregated or event-level information about website use.

2) How We Use Information
We may use information to:

• Provide the Services (respond to inquiries, provide quotes/estimates, schedule site visits, and manage projects)

• Communicate with you (calls, emails, texts) about your requests, project updates, or customer service

• Improve our website and Services (analytics, troubleshooting, performance)

• Maintain security, prevent fraud, and protect our rights and property

• Comply with legal obligations and enforce agreements

• Send marketing communications only where permitted by law and where you have not opted out.

3) How We Share Information
We do not sell your personal information for money. We may share information in the following situations:
A. Service providers
We may share information with vendors who perform services for us, such as:

• Website hosting, form tools, analytics, customer relationship management (CRM), scheduling, payment processors, and communication tools.
  These providers are authorized to use information only as needed to provide services to us.

B. Legal and safety reasons
We may disclose information if we believe disclosure is necessary to:

• Comply with law, regulation, legal process, or a government request

• Protect the rights, safety, and security of Bramco, our customers, or others

• Investigate or prevent fraud, misuse, or security issues.

C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
D. With your direction
We may share information when you request or authorize it (for example, sharing project details with subcontractors or specialists to prepare estimates).
4) Cookies, Analytics, and Advertising
We use cookies and similar technologies to:

• Operate the website and remember preferences

• Understand how visitors use the site (analytics)

• Measure marketing performance (if enabled)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5) Communications (Calls, Texts, Email)
If you contact us by phone, email, or text, we may keep records of those communications for customer service, quality assurance, training, and documentation.
SMS/Text Messaging (if applicable): Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP. Transactional or project-related messages may still be sent as needed to service your request.
6) Data Retention
We retain personal information only as long as reasonably necessary to:

• Provide Services and maintain business records

• Comply with legal, accounting, or reporting requirements

• Resolve disputes and enforce agreements
  Retention periods vary depending on the type of information and why we collected it.

7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Your Privacy Choices
You may:

• Request access, correction, or deletion of certain information (subject to legal exceptions)

• Opt out of marketing emails by using the unsubscribe link (if present) or contacting us

• Control cookies through your browser settings.

9) California Privacy Notice (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act as amended by the CPRA, including:
A. Rights you may have

• Right to know what personal information we collected, used, disclosed, and shared

• Right to delete personal information (subject to exceptions)

• Right to correct inaccurate personal information

• Right to opt out of “selling” or “sharing” personal information (as defined by law)

• Right to limit the use/disclosure of sensitive personal information (if applicable)

• Right to non-discrimination for exercising your rights.

B. Categories of personal information (examples)
We may collect identifiers (name, contact info), commercial information (services requested), internet activity (site usage), and professional/employment information (job applicants). We use and disclose these categories for business purposes described in this policy.
C. “Do Not Sell or Share”
Bramco does not sell personal information for money. If we engage in advertising tools that may be considered “sharing” under CPRA (for cross-context behavioral advertising), you may request to opt out by contacting us using the details below.
Optional website link: Add a footer link titled “Do Not Sell or Share My Personal Information” that directs to your request form or email.
D. Submitting requests
To submit a request, contact us at:
Email: [robert@bramcobuilders.com]
Phone: [9494390838]
We may need to verify your identity before fulfilling requests.
10) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take appropriate steps to delete it.
11) Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those third parties.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
13) Contact Us
If you have questions or privacy requests, contact:
Bramco Builders Inc.
Email: [robert@bramcobuilders.com]
Phone: [949-439-0838]
Mailing Address: [13441 Sierra Madre Dr, Santa ana, CA, 92705.]